I. Data of Service Provider:
Name: Lincsir Kft.
Registered address: 2212 Csévharaszt, Petőfi út 71. Hungary
Site: 2211 Vasad, Monori út 100. Hungary
Company registration no: 13-09-082319
Tax no.: 11848774-2-13
Telephone: +36 21 233 3032
(hereafter: “Company” or “Lincsir Kft.”)
II. General Terms
2.1 These “General Terms and Conditions” (hereinafter: GTC) summarise the contractual terms under which Lincsir Kft. (registered address: 2212 Csévharaszt, Petőfi út 71. Hungary), hereinafter Service Provider, operator of Nádas Tó Park Hotel**** (2211 Vasad, Monori út 100. Hungary) concludes contracts with its Guests for providing accommodation.
2.2 These GTC do not contain unique or special conditions but do not exclude the conclusion of separate agreements with travel agents or tour operators with different conditions, depending on the type of business.
III. Contracting Parties
3.1 The services provided by Service Provider shall be used by Guest.
3.2 If the services are ordered directly by Guest, the Contracting Party shall be Guest. Service Provider and Guest together shall become, in case the terms are met, parties (hereinafter: Parties).
3.3 If the services are ordered from Service Provider by a third party (Agent) on Guest’s behalf, the terms and conditions are governed by the contract concluded between Service Provider and Agent. In that case, Service Provider shall not be obliged to verify if the third party represents Guest legally.
IV. Conclusion of the Contract, way of booking or modifying accommodation, notification obligation, start and end date and potential extension of the accommodation
4.1 Upon Guest’s oral or written request for offer, Service Provider shall send Guest an offer in writing. If no specific order arrives within 48 hours after the offer was sent, and Parties have not made a different agreement in writing, Service Provider shall no longer be bound by the offer.
4.2 The Contract shall be concluded by Service Provider’s written confirmation of Guest’s reservation sent in writing. This shall be considered as a Contract concluded in writing. Reservations, agreements, modifications or confirmations thereof by Service Provider made orally shall not be considered as a Contract.
4.3 The Contract on providing accommodation services shall be concluded for a fixed term.
4.3.1 If Guest leaves the room permanently before the fixed term or fails to show up without cancellation, Service Provider shall be entitled to 100% of the price of the service included in the Contract. Service Provider may resell the rooms vacated before the expiry date.
4.3.2 Any extension of the accommodation service initiated by Guest requires Service Provider’s prior consent.
4.3.3 The accommodation service may only be used on condition that Guests, in line with legal requirements, provide proof of identity prior to occupying the room. No persons may stay in the hotel without registration.
4.4 The Contract may be modified and/or extended with Parties’ written agreement.
4.5 Rooms shall be available from 15:00 on the day of arrival. Early check-in is possible after prior written confirmation, subject to a fee.
4.6 If Guest fails to show up until 16:00 on the day of arrival, Service Provider may withdraw from the Contract, unless a later arrival time was agreed.
4.7 On the day of departure, Guest shall vacate the room by 11:00 the latest. Depending on hotel occupancy, late check-out until 17:00 may be available after prior confirmation, subject to a fee. Guest may request an extension of the accommodation at the reception.
4.8 If Guest fails to vacate the room by 11:00 on the day of departure agreed on the day of check-in, and an extension has not been agreed by Service Provider, Service Provider may invoice the room price for one additional day, and at the same time, Service Provider’s service obligation shall be terminated.
4.9 If Guest wants to occupy the room before 12:00 on the day of arrival, the previous night shall be invoiced.
V. Catering
5.1 The hotel’s restaurant is open from Monday to Friday between 7:00 and 22:00. Guest may book a table at the reception or in the restaurant. The lobby bar is open between 22:00 and 7:00.
5.2 Half board restaurant services including breakfast and dinner shall start with a dinner on the day of arrival and finish with a breakfast on the day of departure. In the case of late arrival (after 22:00), if Guest requests it in advance in writing, a cold meal shall be provided.
5.3 Guests may have breakfast in the hotel’s restaurant between 7:00 and 10:00.
VI. Wellness services
6.1 The wellness section of Nádas Tó Park Hotel**** is open between 9:00 and 22:00 on weekdays and between 9:00 and 24:00 on weekends.
6.2 For external customers, the wellness section shall be available in opening hours by prior arrangement, subject to hotel occupancy.
6.3 Prices are listed on www.nadastoparkhotel.hu.
6.4 The entry ticket shall contain the following:
for persons above the age of 13:
Internal deck level adventure pool, jacuzzi;
for persons above the age of 15: hot tub, plunge pool, spa world (Finnish sauna, infrared sauna, bio sauna, steam room, barrel shower, salt therapy relaxation room)
For children:
Family pool with slides
Outdoor pool from May to September
Use of lockers
Fee paying services: Massage treatment
VII. Prices
7.1 Current room prices are available on the hotel’s website (www.nadastoparkhotel.hu). Price lists of other services (restaurant, wellness) are available on the specific pages of the hotel’s services as well as on the premises.
7.2 Service Provider may change the prices published at any time without prior notice. If Guest has reserved accommodation and it has been confirmed by Service Provider in writing, the price of the accommodation may not be changed.
7.3 When publishing the prices, Service Provider shall indicate the value of the taxes included (VAT, Tourist Tax) as prescribed by law at the time of the offer. Service Provider, upon prior notice, may pass on to Contracting Party any additional charges due to changes in the applicable tax laws (VAT, Tourist Tax).
7.4 Current discounts, promotions and other offers are published on www.nadastoparkhotel.hu. The discounts published may not be combined with any other discounts.
7.5 Service Provider offers special packages, which may be accommodation / breakfast, half board or full board. The package price shall include a 15% service fee in the restaurant.
7.6 Service Provider may set individual terms and conditions in individual contracts for reservations under special conditions, for group reservations or events.
VIII. Discounts for children
For children, if parents and children use the same room, discounts are provided.
Guests may request baby beds and spare beds in advance, at the time of reservation.
IX. Services
Free of charge (included in the room price) services at Nádas Tó Park Hotel****:
Fee paying services:
In the saunas, sauna sheets must be used. Sauna sheets are available at the reception, which are provided to Guests free of charge.
Upon check-in, Guests shall receive a ticket for an extra towel and a sauna sheet.
After use, Guest may leave the extra towel and sauna sheet at the reception and will get back the ticket, which shall be returned upon departure, with the room key. Returning the extra towel and the sauna sheet is also possible upon departure.
For lost towel and sauna sheet tickets, a fee of HUF 3200 shall be charged.
Upon check-in, Guests shall receive a ticket for 1 bathrobe.
After use, Guest may leave the bathrobe at the reception and will get back the ticket, which shall be returned upon departure, with the room key. Returning the bathrobe is also possible upon departure.
For lost bathrobe tickets, a fee of HUF 8500 shall be charged.
For locker keys, a deposit of 1 000 HUF or a deposit in kind shall be paid.
X. Pets
10.1 Pets are not allowed on the premises of the hotel.
10.2 Assistance dogs are allowed.
XI. Cancellation policy
11.1 Unless otherwise stated in the hotel’s offer, cancellation without charges shall be possible with the following conditions: no later than 3 days before the day of arrival.
For cancellations after that period or for failure to cancel the reservation, Service Provider shall be entitled to a penalty of 50% of the value of the reservation.
a) If Contracting Party did not secure the reservation by advance payment, a credit card guarantee or by other means set out in the Contract, Service Provider’s service obligation shall be as follows: until 4 pm on the date of arrival, local time.
11.2 In the case of payment by SZÉP card, the amount refundable shall be paid back through the SZÉP card service provider within 30 days after the cancellation, in accordance with legal provisions.
XII. Method of payment, guarantee
12.1 The price of the accommodation shall be paid to Service Provider prior to occupying the room. Other services provided for Contracting Party shall be paid after the service has been provided the latest, before departure from the hotel.
12.2 The services ordered may be paid on the premises in cash (in Hungarian Forints or in Euros; the price of the services may be converted into Euro at the daily exchange rate of Service Provider’s bank on the day of Guest’s arrival), by debit card or by credit card (American Express, MasterCard, Maestro, Visa, Visa Electron, Diners) or by Szép card (OTP, K&H, MKB). Companies may pay by bank transfer, subject to prior arrangement.
In the case of bank transfer, unless the agreement with the Service Provider stipulates otherwise, Guest shall transfer the amount of the services ordered to the hotel’s bank account before the arrival date, in a way that the amount should be credited to the hotel’s bank account before the arrival date, or the transfer shall be verified with an irrevocable statement issued by Guest’s bank.
12.3 For guaranteeing that the services are used in line with the terms and conditions of the Contract and the payment thereof, Service Provider may:
a) request a credit card guarantee, where the amount of the services ordered and confirmed will be blocked on the credit card;
b) request an advance payment for part or all of the service price.
12.4 Any costs related to any payment method shall be borne by Contracting Party.
XIII. Refusal to perform the contract, termination of service obligation
13.1 Service Provider may terminate the Accommodation Service Contract with immediate effect, and therefore refuse to provide the services in the following cases:
a) Guest’s improper use of the room or the facility;
b) Guest fails to observe the safety regulations and house rules of the hotel: behaves in an inappropriate or rude manner with the hotel’s employees, is under the influence of alcohol or drugs, or engages in threatening, abusive or other unacceptable behaviour;
c) Guest is suffering from a contagious disease;
d) Contracting Party fails make the advanced payment by the deadline specified in the Contract.
13.2 If the Contract is not performed due to force majeure, the Contract shall be terminated.
XIV. Guarantee of accommodation
14.1 If Service Provider is unable to provide the services contained in the Contract at the time of Guest’s arrival due to its own fault (e.g. overloading, temporary operational problems, etc.), it shall find accommodation for Guest immediately.
14.2 Service Provider shall:
a) Provide/offer the services stipulated in the Contract, at the price confirmed therein, for the period specified therein or until the impediment ceases, in another facility of the same or a higher category. All additional costs of the substitute accommodation shall be borne by Service Provider.
b) Provide Guest with an opportunity to make phone calls free of charge to communicate the change in the accommodation;
c) Provide Guest with free transfer service to the accommodation offered and for the potential return later.
14.3 If Service Provider fully fulfils these obligations and Guest accepts the substitute accommodation offered, Contracting Party may not make any subsequent claim for damages.
XV. Illness of death of Guest
15.1 If Guest becomes ill during the term of the accommodation services and is unable to act in his own interest, Service Provider shall offer medical assistance.
15.2 In the case of illness/death of Guest, Service Provider shall claim compensation from the relative, heir or bill payer of the sick/deceased Guest to cover the costs of any medical treatment and procedures, the services used before the death and any damage caused to the fixtures, furniture and equipment related to the sickness/death.
XVI. Rights of the Contracting Party (Guest)
16.1 Under the Contract Guest shall be entitled to use, for their intended purpose, the room ordered and the facilities of the hotel which are included in the regular scope of services and which do not fall under the scope of special conditions.
16.2 Guest may make a complaint about the services provided by Service Provider during their stay. Service Provider shall manage complaints made in writing (or recorded in a complaint report).
16.3 Guest’s right to make a complaint shall cease to exist upon leaving the hotel.
XVII. Responsibilities of the Contracting Party (Guest)
17.1 Contracting Party shall pay the price of the services ordered in the Contract by the time and date and in the way set out in the Contract.
17.2 Guest shall make sure that children under the age of 16 in their care only stay in Service Provider’s hotel under adult supervision.
17.3 Guest may not bring their own food and beverages to the hotel’s catering units.
17.4 Prior to installing any electrical appliances brought into the accommodation which are not part of normal travel needs, Guest shall seek Service Provider’s approval.
17.5 Guests may use the hotel’s outdoor parking area for their vehicles free of charge.
17.6 Waste shall be disposed of in the waste bins located on site and in the rooms.
17.7 Furniture and equipment may not be removed from the hotel. Any damage caused negligently or intentionally shall be compensated for.
17.8 Guests may only use the tools and equipment on the premises at their own risk, observing the rules and instructions in the user manuals posted at all times.
17.9 Pursuant to Act XLII of 1999 on the Protection of Non-Smokers, the hotel is a non-smoking facility. In line with this: smoking is not allowed in the rooms, in the restaurant and in the community areas of the hotel, with the exception of the designated smoking areas. Signs warning guests to comply with the legislation have been posted at the locations required by law. The hotel staff may warn Guests and any person on the premises of the hotel to comply with the law and stop the unlawful behaviour. Guests and any person on the premises of the hotel shall comply with the legislation and comply with any request to do so. If the hotel operator is fined by the competent authority on the basis of the said legislation due to the unlawful conduct of any guest or other person staying on the hotel premises, the operator reserves the right to charge the amount of the fine to the person who committed the unlawful conduct or to demand payment of the fine.
Smoking is only allowed in the designated areas. In the event of smoking in the rooms or in the building, a compensation of HUF 25,000 shall be charged on each occasion.
17.10 Keeping flammable or explosive substances in the rooms is prohibited. In the event of fire, reception shall be informed immediately. In the event of fire or any other emergency alarm, Guests shall leave the rooms and the communal areas or the hotel as soon as possible, following the instructions posted in these areas.
17.11 Guests who share the use of the rooms and the equipment and furnishings of the hotel are jointly and severally liable for any damage caused by improper use.
17.12 For using fireworks and performing other activities that require permission from authorities, Guests shall obtain the hotel’s approval and the permission from the authorities.
17.13 Guests shall immediately report to the hotel any damage, and shall provide the hotel with all the necessary data for investigating the incident, for the police report / police procedure.
17.14 Guest shall acknowledge the fact that in the communal areas of the hotel (with the exception of changing rooms, toilets, but including the parking area and the outdoor areas directly adjacent to the hotel) for security purposes CCTV is operated, the footages of which are deleted in accordance with the provisions of the relevant legislation.
17.15 Guest (including visitors arriving to Guest staying at the hotel and persons travelling with Guest) shall use the hotel building and its immediate surroundings only for their intended purpose and without unnecessary disturbance to other guests or visitors.
17.16 Upon departure, Guest shall return the room cards to the reception. In the event of failing to do so, or if the card is lost or destroyed, Service Provider may charge a compensation fee, which Guest shall pay upon departure. Room cards may be used for entering the room until 11 am on the day of departure. After that time, the room cards shall expire, except if Guest and Service Provider agreed to extend the stay.
17.17 Guest shall be liable for any statement made by them which causes damage to Service Provider and which cannot be proven, if the problem was not reported to Service Provider on the spot and the opinion was later posted on an online platform.
XVIII. Contracting Party’s (Guest) liability for damages
18.1 Guest shall be liable for all damage and disadvantage suffered by Service Provider or a third party, caused by Guest, by his companion or by other persons under his responsibility. This liability shall also apply if the injured party has the right to seek compensation directly from Service Provider.
18.2 Guest shall pay compensation for any damage resulting from the improper use of the hotel facilities.
Guest shall report any damage at reception without delay. Failure to do so shall result in police action.
For extra dirt (such as spilled drinks, food, vomit) in the room due to Guest’s fault, Service Provider shall charge an extra fee of at least HUF 15,000.
The costs of repairing damage that cannot be solved by extra cleaning (such as painting, replacement of damaged items, bed linen, etc.) shall be borne by the Guest causing the damage.
If the room is unsellable until the damage is repaired, besides the cost of reparation, Guest shall pay the room price for at least 1 but not more than 3 nights.
XIX. Service Provider’s rights in Hungary
If Guest fails to fulfil their obligation to pay for the services used, or ordered under the Contract but not used, Service Provider shall be entitled to a lien on Guest’s personal properties which they brought to the hotel, to secure its claims.
XX. Service Provider’s obligations
Service Provider shall:
a) provide the accommodation and other services ordered under the Contract in line with regulations and service standards;
b) make a written record of Guest’s verbal complaint, investigate the complaint and take the necessary steps to manage the problem, which shall also be recorded in writing;
c) in the interests of our Guests’ peace of mind, no loud noises are permitted in the hotel’s internal areas and on the terraces after 23.00, including loud television, music and playing loud music in the lobby, which shall be enforced by hotel staff.
XXI. Service Provider’s liability for damages
21.1. Service Provider shall be liable for all damage caused to Guest within the facility due to the fault of Service Provider or its employees.
21.1.1 Service Provider’s liability does not extend to damage caused by an unavoidable cause beyond the control of Service Provider’s employees and guests, or caused by Guest themselves.
21.1.2 Service Provider may designate areas in the hotel where Guest is not allowed to enter. Service Provider shall not be liable for any damage or injury suffered in such areas.
21.1.3 Guests shall immediately report to the hotel any damage, and shall provide the hotel with all the necessary data for investigating the incident, or for the police report / police procedure.
21.2 Service Provider shall be liable for damage resulting from the loss or damage to Guest’s personal properties only if Guest has deposited them in the place designated by Service Provider or normally designated for this purpose, or in his room, or has handed it over to an employee of Service Provider against a receipt, whom they may have considered authorised to receive their property.
21.2.1 Service Provider shall only be liable for personal valuables, securities and cash if they were specifically handed over for safekeeping, or if the damage was caused by a cause for which Service Provider is liable under the general rules. In this case the burden of proof shall be on Guest.
21.2.2 Service Provider shall not be liable for damage caused by improper use.
21.2.3 Service Provider shall not be liable if the use of the wellness section or the sport facilities of the hotel is restricted or not allowed during maintenance ordered to comply with extraordinary or sanitary regulations.
21.2.4 Guests may use of the wellness and spa section at their own risk. In areas close to the water, there is an increased risk of slipping. The hotel shall not be liable for any injuries resulting from such conditions.
21.3. Amount of compensation: In Hungary: 50 times the daily room rate under the Contract, unless the value of the damage is lower.
21.4. In individual cases the local laws and regulations shall be applied.
XXII. Confidentiality
Service Provider shall respect Guests’ privacy and shall protect their data.
As part of the employment contract, Service Provider requires its employees and all other partners to comply with privacy and data protection rules.
XXIII. Data processing, data protection
Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), entered into force on 25 May 2018, and Act CXII of 2011 on the right to informational self-determination and on the freedom of information and its amendments impose new obligations on Service Provider in the processing of personal data of guests, employees and contracted partners, and provide for strict rules in the field of data protection.
Service Provider’s diverse activities involve regular processing of large amounts of personal data. Therefore, Service Provider has appointed a Data Protection Officer and supports their activities by all means. Service Provider has prepared and posted on both its websites a Data Protection Policy as well as an Internal Data Processing Policy and shall act in accordance with them both in its data management practices and in its handling of data subjects’ comments.
XXIV. Security camera
Service Provider shall ensure Guest’s safety and may check compliance with the rules.
For this purpose, Service Provider performs its activities aimed to ensure the safety of its facility and of its Guests involving security professionals, and has prepared a document titled Security Camera Information and Policy, which is made available for Guest.
XXV. Force majeure
In the case of events (for example: war, fire, flooding, adverse weather conditions, power shortage, strike) beyond Party’s control (force majeure), either party shall be excused from performing its obligations under the Contract for as long as such cause or circumstance exists. Parties shall agree that they will do everything in their power to minimise the risk of the occurrence of such causes and circumstances and therefore resolve the damage or delay caused as soon as possible.
XXVI. Place of performance, laws applicable to Parties’ legal relationship, competent court
24.1 The place of performance shall be the place where the hotel providing the accommodation is located.
24.2 Any legal disputes arising from the Accommodation Contract, in relation to Service Provider, shall be submitted to the competent court with territorial jurisdiction.
24.3 The legal relationship between Service Provider and Guest shall be governed by the provisions of Hungarian law.
24.4 For Nádas Tó Park Hotel****, operated by Lincsir Kft., Guests’ satisfaction with the hotel’s services at all times is the foremost priority. Therefore, Guests’ complaints shall be fully and impartially investigated in an equal procedure, which may provide us with important information. Nádas Tó Park Hotel**** shall, after investigating the complaint, provide a response which details the results of the full investigation of the complaint and the proposed solution as well as the measures to be taken.
24.5 Complaint shall be any objection to a service or failure to provide a service by Lincsir Kft, which the complainant clearly and expressly requests Lincsir Kft. to resolve.
24.6 Guest may report their questions and complaints related to the operation of the hotel, bookings and services to Lincsir Kft. at the following address: Address: 2211 Vasad, Monori út 100. Hungary
Electronic mail: info@nadastoparkhotel.hu
Telephone: +36 21 233 3032
24.7 Lincsir Kft. shall respond to written complaints within 25 days, as required by law. Written complaints recorded either in the Customers’ Book or submitted in any other form at Nádas Tó Park Hotel**** shall be considered as complaints.
24.8 Oral complaints shall be resolved by Lincsir Kft. promptly on the spot if possible, otherwise the complaint shall be recorded in writing. Whenever possible, the complaint report shall be finalised in agreement with the complainant, and one copy shall be handed over to the complainant. If this is not possible, the complainant shall be sent the complaint report together with the response to the oral complaint at the latest, no later than 25 days after the complaint was received.
24.9 Lincsir Kft. shall register all complaints in writing, paying particular attention to the protection of personal data. The personal data requested serve merely the purpose of identification; they shall not be used for any other purpose.
24.10 The data provided by the person making the complaint shall be handled in line with Act CXII of 2011 on informational self-determination and freedom of information.
24.11 Lincsir Kft. shall forward its decision on the merits of the complaint to the complainant in writing, stating its reasons in an accurate, clear and unambiguous manner. If the decision makes reference to statutory provisions, the stipulations of the relevant provisions shall be described, with accurate referencing.
24.12 If the complaint is rejected or if the 25-day statutory time limit for responding to the complaint has expired without result, Guest may apply to the following bodies or authorities:
– Guests defined as consumers may initiate proceedings at the Conciliation Body of the place where the consumer resides or where Service Provider is established. Contact details of the Conciliation Body in the county are available here.
– In the case of cross-border legal disputes, Guest may submit their complaint electronically to the Budapest Conciliation Board at www.bekeltet.hu.
– Should Guest have any questions related to the procedure, they may turn to the Budapest Conciliation Board as an online dispute resolution contact point:
1016 Budapest, Krisztina krt. 99. III em. 310. Hungary. Mailing address: 1253 Budapest, Pf.: 10. Hungary. Email address: bekelteto.testulet@bkik.hu Fax: +36 1 488 21 86 Tel: +36 1 488 21 31
– Depending on the type of the case, Guest may contact the following bodies, which have territorial jurisdiction for Lincsir Kft.:
Pest County Government Office Consumer Protection Inspectorate (Pest Megyei Kormányhivatal Fogyasztóvédelmi Felügyelőség)
Mailing address: 1365 Budapest, Pf.: 270. Hungary
Customer service address: 1135 Budapest, Lehel utca 43-47. Hungary
Telephone no: +36-1-329-7017, +36-1-236- 3900
E-mail: fogyved.pestmegye@pmkh.hu; fogyved.pestmegye@pmkh.hu
Pest County Conciliation Board
Registered address: 1119 Budapest, Etele út 59-61. II. em. 240. Hungary
mailing address: Pest County Conciliation Board 1364 Budapest, Pf.: 81
tel: +361 269-0703
e-mail address: pmbekelteto@pmkik.hu
Notary Public of Vasad: dr Beáta Csorba
2211 Vasad, Kossuth Lajos utca 21. Hungary
e-mail: jegyzo@vasad.hu
Tel: +3629 694 711
24.13 If during the complaint management Lincsir Kft. has violated the rights of the consumer (including not providing substantive or timely response to the oral or written complaint, misleading the consumer or other violation of consumer protection laws and regulations), the consumer may contact the local body of the National Consumer Protection Authority (NFH). The local bodies of NFH are the Consumer Protection Inspectorates of the county Government Offices, which are available in all county seats: www.nfh.hu/teruleti
24.14 For any issues not provided for in these General Terms and Conditions, the Hungarian Civil Code, the provisions of Government Decree 45/2014 (II.26.) on distance contracts, Act CVIII of 2001 on Electronic Commerce and on Information Society Services and Act CLV of 1997 shall be applicable.
The legal relationship between Service Provider and Guest shall be governed by the provisions of the local (Hungarian) law. Any legal disputes arising from the Service Contract shall be settled by the court with jurisdiction at the place of the service.
XXVII. Key Definitions
Purchase and Sale Contract: any purchase and sale contract under the Hungarian Civil Code, and any contract covering both goods and services.
Service Contract: any contract other than Purchase and Sale Contracts under which a company provides services or undertakes to provide services to the consumer, and the consumer pays or undertakes to pay the service fee.
Conciliation Body: an organisation established on a permanent basis for the settlement of consumer disputes through alternative dispute resolution and registered by the body (person) specified in the law.
Online Purchase and Sale Contract or Online Service Contract: a Purchase and Sale Contract or Service Contract under which a business or its agent offers certain goods or services for sale on a website or on other electronic platforms, and the consumer orders the goods or services on the given website or other electronic platform.
Consumer dispute: a dispute related to a Purchase and Sale Contract or Service Contract between the consumer and the business, or in the absence of a Purchase and Sale Contract or Service Contract concluded between the consumer and the business, a dispute related to the quality or safety of the product, to the application of product compliance regulations or the quality of the service.
Domestic consumer dispute: a dispute arising from a Purchase and Sale Contract or Service Contract, where the consumer is a resident of Hungary or has a permanent address in Hungary, and the business has a registered address, a site or a branch in Hungary.
Cross-border consumer dispute: a dispute arising from a Purchase and Sale Contract or Service Contract, where the consumer’s permanent or temporary address is in Hungary, and the registered address, site or place of establishment of the business is in another European Union country, or where the consumer’s permanent or temporary address is in another European Union country and the registered address of the business is in Hungary.
GDPR: Regulation (EU) 2016/679 of the European Parliament and of the Council
Done in Vasad on 16 May 2023.
Nádas experiences are the perfect gift: care, pampering, energisation, relaxation, peace and quiet, a wonderful environment, delicious food.